Customer Stories
Customer Stories
See Why Hudson Valley Families Trust Rainbow Pools
At Rainbow Pools, our reputation is built on the smiles of our customers — and the beautiful backyards we leave behind. Since 1982, families across Cold Spring, Garrison, Hopewell Junction, Fishkill, Wappingers Falls, and beyond have trusted us to transform their outdoor spaces into stunning retreats.
We’re proud to say that most of our business comes from word-of-mouth recommendations — not ads. Our customers’ experiences speak louder than any marketing ever could. Read their stories below and see why homeowners throughout the Hudson Valley choose Rainbow Pools for new pool construction, pool renovations, retail services, and more.
John and Penny S.
It’s easy to write a review when your pool first gets done. Who wouldn’t be happy with a beautiful inground pool? Every person from beginning to end of our project was a pleasure to deal with, and we feel the same way over five years later. That is a true testament of a company well worth supporting and recommending. My wife in the beginning said, “It’s hard to pick who is the nicest person that showed up on this project from Rainbow Pool.” We still feel the same way over five years later.
Anthony M.
Great experience every time I go to Rainbow pools. They consistently strive to assist with keeping my pool water perfect throughout the season with their free sample analysis. I will be going every couple of weeks because of their great service. Very knowledgeable staff is always able to answer my questions.
Michael Z.
I recently moved into the area and asked Rainbow to rehab the pool and provide open and close services, as well as regular cleaning and maintenance for the summer. They are efficient, on-time, helpful, and they do not push product or service that is not necessary. For me, the fact they they immediately respond to calls and emails is great! However, I am most pleased by the fact that their service teams arrive when they are scheduled and are pleasant and work efficiently. I am very happy with Rainbow Pools.
Diane F.
Rainbow Pools has always been very helpful throughout the many years that I have been using them. The staff are very knowledgeable & friendly.
James M.
Jill and her staff were fantastic when I had a pool emergency two days before having a big party with 75 people coming. Can’t thank them enough for helping us ease our anxiety to make sure things went well. Rainbow pools I have used for nearly 20 years, and they are top notch !!! I always feel confident when they open/close my pool that everything was done professionally. And I have some tricky stuff going on with my pool too. I won’t go anywhere else for my pool needs….great company and even better people!
J.T.
Britney & Nick are both friendly, extremely knowledgeable, and helpful. They communicate well, and answer any questions you have.
Stephanie D.
They are always really helpful and tell me what to do after free water test. Very friendly also.
Gerard C.
Very knowledgeable & relatable staff. All around. They remember you and your situation and strive for optimal outcomes for your pool or spa.